Returns

  • You can return your order within 14 days of delivery for a refund.

  • Items must be unused, unworn, and in their original condition.

How to Return

  1. Email us at info@bronandco.co.uk with your order number and reason for return.

  2. Once we receive your request, we’ll share the return address details with you.

  3. Pack your item securely and post it back to us. Please note: return shipping costs are the responsibility of the buyer. We recommend using a tracked service, as we cannot be responsible for items lost in transit.

Refunds

  • Once your return has been received and inspected, we’ll process your refund within 5–7 working days.

  • Refunds will be issued to your original payment method.

Faulty or Damaged Items

All our orders are hand-packed and inspected before shipping. If your order arrives damaged or faulty, please contact us at info@bronandco.co.uk with your order number and clear photos.