Returns
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You can return your order within 14 days of delivery for a refund.
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Items must be unused, unworn, and in their original condition.
How to Return
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Email us at info@bronandco.co.uk with your order number and reason for return.
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Once we receive your request, we’ll share the return address details with you.
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Pack your item securely and post it back to us. Please note: return shipping costs are the responsibility of the buyer. We recommend using a tracked service, as we cannot be responsible for items lost in transit.
Refunds
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Once your return has been received and inspected, we’ll process your refund within 5–7 working days.
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Refunds will be issued to your original payment method.
Faulty or Damaged Items
All our orders are hand-packed and inspected before shipping. If your order arrives damaged or faulty, please contact us at info@bronandco.co.uk with your order number and clear photos.